Joel at Epic water filters was beyond helpful in answering the many questions I had. True customer service is hard to find in the fast paced world we live in. The product itself was excellent as well. Well built, and great tasting water. I will be purchasing again.
This company is amazing. Delivering the world options on options for cleaner water. I’ve hiked the Appalachian trail and used the well known sawyer but Epic’s work even more fantastic. Much better suction from the straw, light weight, easy to clean. Love it 100%. And there are options for rural AND city cleansers for both backpacking and just daily living. Also fits numerous styles of bottle containers. I highly recommend supporting this company AND you health. Thank you so much epic water filters. SO much love!
The Answer Urban is great for filtering bad-tasting water! Additionally, I inadvertently ordered an Answer Urban for the wrong-sized Hydro Flask bottle. (The only difference was the length of the straw.) So I called Epic Water Filters and they immediately sent me the correct length straw at no charge -- and I received it in two days. Now THAT'S responsive customer service! They are also very responsive to emails. I plan on ordering two more Answer Urbans for my 2 kids.
This product definitely fills a need for me. I love my hydroflask water bottle and am so happy to have found a product that allows me to use it and refill it wherever and know that I’m still getting good, filtered water. I will be a returning customer for when I need replacement filters to keep using. The Answer really was the answer to my water bottle filtration needs.
This is the best water bottle filter I’ve used. I like how it adapts to the hydro flask and the water tastes very pure. I use it all the time and I’m going to get a pitcher eventually.