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FAQ

 

I ALREADY HAVE A FILTER AT HOME. WHY DO I NEED A FILTRATION BOTTLE?

So do we. And that is why we created EPIC Water Filters. At least 70% of a person's water consumption is away from home. This means lugging gallons a filtered water with you everywhere you go. If you go away for more than a day then you have to buy bottles of water.

Our filters out-perform most home filtration systems. Why lug water from home when you can fill up from any tap in the world. And with our Outdoor and Advanced Filters as well as our Advanced Filter Straw you can fill up from any freshwater source in the world no mater how polluted. Can your home filter do that?


CAN I REALLY FILL UP FROM ANY TAP?

You sure can. Unlike other companies we don’t claim that our filters reduce this and that. We claim that our filters remove up to 99.99% of  all contaminants found in water. What can your filter do? So do we. And that is why we created EPIC Water Filters. 70% of a persons water consumption is away from home. This means lugging gallons a filtered water with you everywhere you go. If you go away for more than a day then you have to buy bottles of water. Our filters out perform most home filtration systems. Why lug water from home when you can fill up from any tap in the world. And with our Outdoor and Advanced Filters as well as our Advanced Filter straw you can fill up from any freshwater source in the world no mater how polluted. Can your home filter do that?

 


WHAT DO EPIC WATER FILTERS REMOVE FROM TAP WATER?

TAP WATER FILTERS
EPIC Water Filters Tap Water Filter removes up to 99.99% of tap water contaminants. This includes fluoride, chlorine, pesticides, trace pharmaceuticals and other known menaces of municipal tap water. The straw’s patented filtration technology meets and exceeds NSF Standards 42 and 53 for contaminant reduction. This means that it is certified to make water odorless and fresh-tasting, as well as remove a variety of health-related contaminants like VOCs and MTBEs. Better still, it does all this without removing health-essential minerals from the water.


ADVANCED WATER FILTERS
The patented filter in the Advanced Filtration Straw and the Advanced Outdoor Water Filter has been certified to NSF standards to remove up to 99.9999% of fresh water contaminants, including Giardia and Cryptosporidium, and meets and exceeds NSF standards 42 and 53. NSF 42 means that the  our Advanced Filters removes aesthetic contaminants like taste, odor and visible particles. More importantly, NSF 53 ensures that it also effectively removes harmful microbiological contaminants.

The Advanced Filtration Straw has also been tested to remove: 99.99% of bacteria, cysts and viruses, chlorine (99.58%), heavy metals, including arsenic, copper, lead, mercury, aluminium, cadmium (97.5%), iodine (91.67%). It also removes Endrin, DDD, DDT, Lindane, Heptachlor, PCB’s, Altrazine, Simazine, Nitrite, Bromodichloromethane, Bromoform, Benzene, Dibromochloromethae, Carbon Tetrachloride, Ethyl Benzene, Methyl Tert Butyl Ether, Trichloroethane, Toluene, Xylene, Giardia, Crytoporidium, E. Coli, E. Faecalis, F+RNA.


RADIOLOGICAL WATER FILTERS
The EPIC Water Filters Radiological Water Filter has been designed to remove radiological contaminants from fresh water supplies. This product has been designed as an emergency preparedness tool for communities with high risk for long-term exposure to nuclear waste during periods following a natural disaster.

The R1 Radiological Media is designed to reduce radiological contaminants from fresh water supplies, and is the only NELAC tested and approved media for the 100% removal of Gross Beta Particles, Radon 222, Radium, Plutonium, Uranium, Strontium, Cesium 137, and Radioactive Iodine 131.

 


HOW DOES THE FILTER WORK?

The EPIC filter works like a magnet to draw in and trap contaminants as they pass through the straw, leaving only clean, fresh water.

 


WHAT'S THE CERTIFICATION?

In the United States, water filtration products are tested by independent laboratories to verify exact capabilities and performance. All of our filters are extensively tested by US approved laboratories certified to test under the strictest EPA, ANSI & NSF standard methods and protocol. The gallons volume of filtration capacity is tested to NSF standards 42 & 53. In addition, the filters have been tested and approved by laboratories in sixteen (16) foreign countries, including UK Great Britain, South Africa, China, Japan, Korea, Malaysia, Pakistan, Argentina, Brazil, and New Zealand.

 


WHERE ARE THE FILTERS MANUFACTURED?

Our filters are made in the USA. 100%.

 


WHEN WILL I NEED A REPLACEMENT FILTER?

Our filters are built to last. When you buy an Epic Water Filtration Pitcher and/or a Filtration Bottle you have the option to sign up for our subscription program and receive replacement filters automatically every 4.5 to 6 months depending on the filter chosen. Alternatively, you can purchase new filters every 6 months on our website or through Epic Water filter authorized dealers.

 


WHAT'S WRONG WITH DRINKING TAP WATER?

We like tap water because it’s quick and eco-friendly, but it can be host to unwanted chemicals like fluoride and chlorine, as well as hundreds of contaminants. Some contaminants are reported, others aren’t. Some are fairly benign, others are more harmful. However, they all have one thing in common: they don’t belong in the water you drink. Call us old-fashioned, but when we think of water, we think of H2O, not the seven-syllable chemicals that come out of the tap.

 


CAN I FILTER FRESH WATER FROM LAKES, RIVER, AND STREAMS?

Only the EPIC Water Advanced Filter and Advanced straw are designed to be used with potentially microbiologically hazardous water sources. Stick with tap water sources for the EPIC Water Filter Water Jug, Bottles and Radiological Filters. These products have been designed specifically for municipally treated tap water sources.

 


CAN I FILER SALT WATER?

No. EPIC Water Filters are not designed to filter salt water. We do not recommend using any of our products with salt water.

 


WILL BACTERIA GROW IN MY FILTER IF I LEAVE IT UNUSED FOR A LONG TIME?

No. Epic Water Filters are embedded with anti-microbial media that prevents the growth of bacteria.

 


HOW HARD IS IT TO SUCH WATER THROUGH THE STRAW?

Our tap water filter is surprisingly easy to drink from. In fact it makes drinking water more enjoyable than drinking from a glass.

Our Advanced Water Filter requires a little more effort as the filter is capable of removing 99.99% of contaminants from highly contaminated water. The Outdoor Filter is in between the Tap Water Filter and the Advanced Filter and is still relatively easy to suck from.

 


WHY IS NO WATER COMING OUT?

If you are tilting the bottle above your head like a regular bottle then no water will come out. Think of the bottle as a glass of water with a straw. When you suck through the straw the water is pulled through the filter and thus you have purified water.

 


WHY IS IS SUCKING AIR?

Make sure that you pull the lever on the straw all the way back until it can’t go any further back. This covers the small air hole and creates a vacuum.