Epic Smart Shield w/ Dedicated Faucet
Epic filters produce the best tasting water I have had.
Excellent company, Excellent products, Excellent customers service.
I have the under faucet filter, pitcher, and outback water bottle. Perfect!
I contacted Epic because while moving I lost the plastic connector piece that links the filter hoses with the sink and water supply... the guys at Epic were so nice that they sent me a new one, for no charge, and were corresponding with me nearly in real time over a holiday weekend! Probably the best customer service experience I've ever had. They've made me a customer for life! ... and the filter itself is fantastic.
After buying an Epic filter im assured that I did the best to provide the most pure drinking water possible for my family
The water tastes great, even after a year of filter usage.
If I had to suggest a few things... I haven't tested the contents of my water while using my Epic Water filter, nor do I know how well it filters over time. It would be nice to know how well my filter is functioning, over time. Perhaps you could include some sort of indicator so that I know what percentage of contaminants are still being filtered after 1 month, 2 months, 6 months, 1 year, etc. of usage.
It would also be useful if you included a video of how quickly the water is supposed to be coming out of the tap when the filter is installed. I was previously informed that the filter is designed to slow the water to a speed that the filter is capable of handing. However, the water flow of my new filter appears to be faster than the water flow of my old filter and they both appear to be rather quick. It would bring me some piece of mind if I could see a video that showed how fast it should be coming out of the faucet and a statement/demonstration of how much water should be coming out in 10 seconds, say (e.g. a video showing the water coming through the filter and out of the faucet and filling 2 cups of water in 10 seconds, say.).
Thank you for your consideration.
We're on our first replacement for the kitchen filter. Can really tell when the filter needs changing -- afterwards the water tastes so clean and pure. Small installation issue got excellent customer service from Jason and Joel.