Epic Smart Shield
The water tastes great, even after a year of filter usage.
If I had to suggest a few things... I haven't tested the contents of my water while using my Epic Water filter, nor do I know how well it filters over time. It would be nice to know how well my filter is functioning, over time. Perhaps you could include some sort of indicator so that I know what percentage of contaminants are still being filtered after 1 month, 2 months, 6 months, 1 year, etc. of usage.
It would also be useful if you included a video of how quickly the water is supposed to be coming out of the tap when the filter is installed. I was previously informed that the filter is designed to slow the water to a speed that the filter is capable of handing. However, the water flow of my new filter appears to be faster than the water flow of my old filter and they both appear to be rather quick. It would bring me some piece of mind if I could see a video that showed how fast it should be coming out of the faucet and a statement/demonstration of how much water should be coming out in 10 seconds, say (e.g. a video showing the water coming through the filter and out of the faucet and filling 2 cups of water in 10 seconds, say.).
Thank you for your consideration.
We're on our first replacement for the kitchen filter. Can really tell when the filter needs changing -- afterwards the water tastes so clean and pure. Small installation issue got excellent customer service from Jason and Joel.
After a bit of a mix up with the delivery (Jason from the Support Team was VERY helpful and quick to help there - thanks again!).
The water smells much better - the lead doesn't worry me anymore... pressure is stil very good.
I did spend hours looking for all the possible options, and am glad I came accross Epic Filter's website. Thanks
Easy to install, water tastes like water and the water flow is good.
My only gripe is that it would be nice if other faucet finishes were available.
We replaced our dated RO system with an Epic water filter and love it. Getting rid of the RO system was a much bigger job than installing the Epic filter. Instructions and web site support information was first rate. Also, the flow rate is very good as is the taste of the water. The thank you card included in the product was a lovely personal touch by founder Ash Heather. Nice to see such civility these days.