Dedicated Faucet Kit
After installing the Dedicated Faucet Kit, we realized that we should have installed in when we first ordered our Epic Filter at our kitchen sink. Having the water pressure back at the tap and not going through the filter with less pressure has made a huge difference. The pressure through the filter to the Dedicated Faucet is perfect. Although convenient not to have to put in a dedicated faucet for the filtered water, if you have the space—do it.
I installed the water filter myself and it was easy to do. Filters are very easy to replace. Water tastes good but I have no ability to test the water so can’t speak to actual filtering ability. But no complaints. My only wish is that the filter replacements were a bit cheaper.
I researched a bunch of filters and finally settled in this one. I’ve used it for a year and I’m extremely satisfied. The tap water we have is not bad by normal standards but the flavor improvement is immediately apparent after installing the filter. Now I notice every time I drink tap water that is not filtered.
The installation was very easy and replacing the old filter is even easier.
I ended up using a coupon I received with my initial purchase and customer service was very quick to help me and to assist with my replacement.
Highly recommended! I wish I started using these filters years ago.
The Epic filter seems to work as advertised as far as taste is concerned, but I haven’t measured the reduction in chlorine yet...but will be doing that soon
I've had an Epic water bottle for some time now and so changing from a less-powerful under-sink filter to the Epic Smart Shield seemed like a good idea. Installation was a little confusing because of my prior configuration, but otherwise easy, and everything works great. The filtered water is a HUGE improvement on our tap water and also an improvement on the previous filtered water. All in all a great product.
Also, Epic has wonderful customer service. I manage to crack the cover of my water bottle and wrote to ask if I could buy a new one - they sent me a new one the next day with no charge. When I was having trouble figuring out the Smart Shield installation, they responded promptly and helpfully. A wonderful company to work with.