The Outdoor Answer | Nalgene
I have always felt confident in the quality of the filters from this company from Day 1. Recently I ordered a new bottle directly from their website on a special. I received the wrong order (I wanted the outback filter, not the urban). I sent an email to the company and within a week they sent me the filter I wanted free of charge. Their customer care is unmatched and I will continue to back this company. Thanks!