* Free Shipping On All Orders *

FREE SHIPPING IN THE US

Hey, we love to shop online too, so we completely understand the desire to receive your order as quickly as possible. We make every effort to get your goods to you as quickly as we can and with free shipping. 


Read below to learn more about each step of our shipping process!


Order Processing

 Orders are typically processed and shipped within 24-48 hours of receiving them. Be sure to check the address on your order confirmation and let us know if there is something amiss so we can get that squared away for you. When an order leaves our warehouse, we are no longer able to make any address changes. 


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Shipping Time

Your order will normally take around 2-3 days to arrive given there are no postal delays. (We ship with UPS and USPS so you can always refer to them for the latest shipping times.) 


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Tracking Information

As soon as your order ships, you will receive an automated email with tracking information. Note that if an order contains more than one item, we may ship items individually depending on the size of each item. We will send you tracking for each item in the shipment if we do this.


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Amazon Fulfillment

Sometimes we use Amazon to fulfill items. Once we push an order to Amazon and it's been packed, it can take a few days before it ships out depending on where you are located. As soon as your package ships, that automated email notification with tracking info will be waiting for your in your email inbox!


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Weekend Orders

 Orders placed on Fridays after 3:00pm MST will ship out Monday morning as we do not typically ship over the weekend. We like to get outside and enjoy time with our families and friends. 😊


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Questions

Still have questions about our order delivery process? Email our Support Team at support@epicwaterfilters.com. We'll get back with you pronto.

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